We are pleased to announce an incredibly exciting opportunity to join our Commercial team in Dar Es Salaam, Tanzania as Reservations and Ticketing Agent.
Job Duties and Responsibilities
- Make and confirming reservations for passengers, selling tickets for the airlines.
- Serve customers professionally through telephone or in person in order to achieve customer satisfaction, generate revenue, and take all possible measures to avoid loss of revenue.
- Assist passengers requiring special assistance to board or depart.
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To be successful in this role, you must possess the following:
• Relevant College or University qualification
• 2 years of job related experience
• Excellent communication skills with fluency in English language.
• Through knowledge of special rates / offers / promotions.
• Proven ability to manage room sales with due regard to the Revenue.
• Ability to adhere to Management Policy and target sales mix to achieve maximum room revenue, ensuring every opportunity to sell is taken.
• High potential individual willing to be trained / learned.
• Demonstrates Quality Consciousness