We are pleased to announce an incredibly exciting opportunity to join our Ground Services team in Kilimanjaro, Tanzania as Senior Airport Services gent.
Provides quality service to passenger in respect to check-in, boarding, special services, lounges, airport hotel and baggage services as per company’s commercial and safety standards and procedures ensuring passenger and their baggage are handled in a consistent and efficient manner. Ensure Premium Passengers receive total quality service and staffs adhere to safety policy and security standards of the company.
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- Relevant Vocational, Tertiary or Trade qualification
- Courses in Passenger Handling and Customer Services such as introduction to Civil Aviation and Passenger Handling.
- 3 years relevant experience
- Proficiency in spoken and written English.
- Ability to effectively manage mishandled baggage services, including service recovery situations with customers.
- Must have legal rights to live and work in Tanzania